Estmited time of delivery

As soon as your payment has been credited to our account, I will schedule your order. I already have some products in stock, but usually a product is made in the correct color/size after ordering. In busy periods or in case of many orders, the delivery time can be up to 21 working days. You will find an indication on the site, so it is possible that your order will be delivered earlier or a little later than you expect.

Do you want to know for sure how long the delivery time of your order is or do you have an urgent order? Then you can always contact us.


Shipping costst

I send the packages 3 times a week, on Mondays, Thursdays and Saturdays.

I send all packages that match the package sizes of PostNL or DHL for international shipping. For products that are larger, a pick-up appointment can be made.

  • Packages € 6,75 (0-10 kg)

Other shipping rates apply to other countries. As indication (shippingcosts will be charged during ordering process automatically):

  • Belgium € 9,30 (0-2 kg) up untill € 19,50 (2-5 kg)
  • UK € 12 (0-2 kg) up untill € 25 (2-5 kg)
  • US € 23 (0-2 kg) up untill € 46,80 (2-5 kg)

Your package will be delivered free of charge from € 90.00 within the Netherlands and from € 150 for other countries within Europe.

Important:

Marion Loves Crochet cannot be held liable for lost mail, unless the shipment is sent by registered mail.

If you wish, I can send you a replacement item or I will refund the purchase price.

Costs incurred for the return shipment are for your account.

Unstamped or insufficiently stamped mail items may be refused by Marion Loves Crochet.

Amounts already paid will be refunded to you as soon as possible, but certainly within the legally applicable term of 14 days.

If you have any questions about returning and exchanging, you can contact me via email: marionvansteveninck@gmail.com.

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